||Business environment of today has roots in historical evolution. Present ecosystem is a function of reluctantly embraced oriental collectivism and underlying desire for individualism of the accomplished driven by contextual convenience. While collectivism / socialism are pretexts, masked individualism is the latent reality. This perennial conflict is the root cause for the perceived poor enabling environment, while one refers to India.
Response to situations are not necessarily guided by what the rule book says, but by what people have engineered and learnt over time, on, how situations are handled to realise goals. These in turn are determined by peopleâ€™s belief as to how informal (real) systems work. Informal systems are truly innovative to interpret rules to circumvent, go beyond the rule book / system. Innovative systems that evolved are not documented but learnt from observation, practice, experience, word of mouth sharing; and over time, become the defacto way to do, even when formal rules exist.
While many provisions are exceptions, repeated use of the provision makes exceptions the accepted rule. No management program can help one gain mastery of this ways of working in India nor would one want these on record. The India experience cannot be defined or articulated, but have to be heard like a story, internalised and experienced to know what it is and its value.
To understand this country and its ways one has to spend time in India, immerse one-self into it, be open to learn (the creativities) and realise its hidden value. Despite all the negative ratings on various counts, no global corporation has ever left India, no International Financial institution will miss an opportunity to lend to India; no economy will ignore India. India is the most resilient and has survived many economic turbulences, even acknowledged by the developed world of the west.
This paper that goes into some details on the what, the why and the how of Indian ways, should guide prospective businesses gain some visibility into what one should expect and how one should traverse his/her path while dealing with / in India.