Posted On
09 July 2012

Hello Friends,

I am trying to set up a "Domestic Inbound" call centre of not more than 10-15 seats. I would like to know the formal procedure to get a process of any company.

Can anyone also give me a ball park figure of the capital required.

So, the queries in line are--

1. Capital required?

2. How to get the process of a company?

3. Any Govt formality(obtaining the requisite licence etc) also required?

4. What Technical software or equipments would be required?(like CRM S/W, VOIP, Routers, Kind of phone/internet lines etc)

5. What are the different kind of services that can be offered under the Inbound Process and are easily to obtain?

Thanks in anticipation of your replies.

Warm Regards,

vishal

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